✅ Help Center – We're Here to Help

Welcome to the Keytigo Help Center — your go-to space for answers, guidance, and quick support. Whether you’re placing an order, need technical help, or have questions about your subscription, you’re in the right place.


🔹 Frequently Asked Questions (FAQ)

Q1: How do I place an order on Keytigo?

Simply choose the product you want, click “Buy Now”, complete the crypto payment, and you’ll receive your service details instantly by email or directly on-screen.

Q2: What payment methods are accepted?

We accept cryptocurrency only – including Bitcoin (BTC) and Tether (USDT – TRC20).

Q3: When will I receive my product?

Most digital products and services are delivered instantly or within 1–5 minutes of payment confirmation.

Q4: I paid but didn’t receive my service. What should I do?

Please contact us immediately at support@keytigo.com with your order details and transaction ID. We’ll assist you as soon as possible.

Q5: Do you offer refunds?

Yes, we offer 30-day money-back guarantees on eligible IPTV plans. Refunds for other products are subject to our Refund Policy.

Q6: Can I use the services worldwide?

Yes! All of our services, especially IPTV and design tools, are global and multi-device compatible.


🧭 How-To Guides

🛒 How to Buy from Keytigo:

  1. Browse available offers

  2. Choose a plan and click Buy Now

  3. Send your crypto payment to the provided wallet address

  4. Wait for auto-confirmation

  5. Receive your service

🎯 How to Use IPTV Services:

  • Use any app like IBO Player, XCIPTV, Smart IPTV, etc.

  • Paste the activation code or playlist

  • Start watching instantly

📤 Need Activation Help?
Just contact us. We’ll activate your IPTV or software within minutes.


🛠 Troubleshooting

  • Didn’t receive the product? → Email us right away

  • 🌀 Service freezing or buffering? → Try a different app or internet connection

  • 🧾 Wrong payment amount? → Check your wallet fees or contact us for manual approval


📬 Contact Us

We’re here to support you 7 days a week.

📧 Email: support@keytigo.com
💬 Live Chat (coming soon)

We usually reply within 1–6 hours (often much faster!).